Merced County Community Action Agency - Los Banos WIC

Comments

Michelle : On November 7th 2022 at 3:30 pm, I had an in person WIC appointment that was important for my child who only receives WIC’s assistance for two more months before cut off date. I’m grateful for the help we have received and I have had all great experiences with the staff I’ve encountered, expect for today. A woman with dark brown (almost red looking) hair, styled in a high bun with what looked to be false eyelashes, was very rude. I was sent a message by WIC days prior reminding me of an upcoming appointment and to bring my child, and proof of income and address ONLY. When I show up to my appointment and sign in, the receptionist did not seem happy and did not put in any effort to give a polite greeting. She asked me for income and address and I provided her with both. She then asks why I did not bring my child’s medical card. I told her that I did not and was not asked to. She replied “this is not your first appointment, how could you not know this?” With a disappointed look on her face. I once again stated I was told to bring two things only. I also told her I did not appreciate being talked to like a child. (I wouldn’t even talk to my own child in a condescending tone.) She told me I would have to reschedule this Thursday. I was unable to get her name but I hope the description helps.